swiftcontrol/TROUBLESHOOTING.md

Click / Ride device cannot be found

This means BikeControl does NOT see the device via Bluetooth.

• Put the controller into pairing mode (LED should blink)
• Ensure the controller is NOT connected to another app/device (e.g. Zwift)
• Update controller firmware in Zwift Companion, if available
• Reboot Bluetooth / reboot phone/PC

Click / Ride device does not send any data

You may need to update the firmware in Zwift Companion app.

My Click v2 disconnects after a minute or buttons do not work

To make your Click V2 work best you should connect it in the Zwift app once before a workout session. If you don't do that BikeControl will need to reconnect every minute.

1. Open Zwift app (not the Companion)
2. Log in (subscription not required) → device connection screen
3. Connect trainer, then connect Click v2
4. Keep it connected for ~10–30 seconds
5. Close Zwift completely, then connect in BikeControl

Details/updates: https://github.com/OpenBikeControl/bikecontrol/issues/68

Android: Connection works, buttons work but nothing happens in MyWhoosh and similar

• especially for Redmi and other chinese Android devices please follow the instructions on https://dontkillmyapp.com/:
  • disable battery optimization for BikeControl
  • enable auto start of BikeControl
  • grant accessibility permission for BikeControl
• see https://github.com/OpenBikeControl/bikecontrol/issues/38 for more details

My Clicks do not get recognized in MyWhoosh, but I am connected / use local control

Make sure you've enabled Virtual Shifting in MyWhoosh's settings